![]() ![]() Does the machine only jam when double siding? If it does, I’m afraid there’s not much you will be able to do yourself, but give me a call at First Fix Copiers on 01279897827 or text 07921815546 or email Website 9. If this is the case, it is often possible to push them back into position, but be careful not to force them! They can be quite brittle.Ĩ. It is quite common for one or more of the claws to become dislodged after over zealous jam removal. If the paper gets stuck on the numerous pointy claws that rest on the hot rollers then check to see if all of the claws are set in the same position. If it’s a concertina jam (folded like a fan), and the paper is good (having followed the guide above), then there’s a good chance the machine needs a new fuser unit. ![]() More often than not it will get stuck in the fusing unit (hot rollers). If the paper is still jamming, try to run a single sheet through to see where it stops. If not, bookmark this page and save my number ( 07921815546 ) for next time! That’s great! □ħ. If you are still having problems, read on. So, hopefully you’re now giving the machine half a chance at working. If you don’t set the paper type correctly, you can expect jams and toner rubbing off from the page after printing. For example, when you tell the machine that you are using headed paper, it will reduce the speed when copying and also increase the fuser temperature to give the toner the best chance of adhering to the page. You will, most likely, need to set the paper size and also the paper type. Anything thick or shiny should really go into the fold down tray on the side (the one most people see and think “I wonder what thats for”). Different paper types can cause all sorts of problems for photocopiers. If you have A4 paper in the tray, and the machine is set to A3, it will just stop printing.Ħ. Also, if the machine has a paper size slider or wheel, make sure that it is set correctly. They should butt up neatly against the stack, but not so tightly that the paper arches. Make sure that the paper tray’s adjustable guides are set correctly. You can tell if your paper is damp as it will be curled as it exits the machine.ĥ. Damp paper is a big cause of jamming, especially when there is a change in ambient temperature. Remove the old stock and re-load the machine with fresh paper making sure to not over-fill it (There is generally a marker showing the max fill level on a cassette). ![]() If this applies to you, work from a different tray and call ( 01279897827 ), text ( 07921815546 ) or email ( First Fix Copiers to sort out the tray with the issue.Ĥ. Many times I am asked to look at a machine with four trays, three of which are working perfectly, but the customer hasn’t tried to use a different tray, which could tide them over until I can get there to fix the one that’s misbehaving. Try and establish if one tray/port in particular is not working correctly. If you do find some paper, it may be worth cycling the machine off and on before trying again, as some trays will lock down after failing to lift a number of times.ģ. Most trays will come out but there are the odd exceptions, so don’t pull too hard. Remove all of the paper trays and check behind them for squashed paper. Make sure to shut down using the soft switch on the control panel, just as you would a home PC.Ģ. New photocopiers are essentially PCs at heart and sometimes they go a little bit mad, so it doesn’t hurt to try turning them off and on. Firstly, cycle the machine off and on at the wall. Here are a few pointers so that you can try to fix the issue yourself:ġ. Paper jams and poor copy quality are the things I’m most frequently asked to resolve. If this doesn’t work, you can call First Fix Copiers on 01279897827 or text 07921815546 or email Website Part 1 : Paper Jams Many issues can be resolved easily if you just take the time to work out why the machine isn’t working and then use this guide to put that issue right. Having been in the industry for 25 years, I can safely say, the majority of my work is fixing the same things over and over again. A First Fix Copiers guide to making sure that your printer or photocopier keeps working, so that your business can as well. ![]()
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